FREQUENTLY ASKED QUESTIONS

If you can't find the answer to your question on this page, you may send us a message using the contact form at the bottom of the page, and we will get back to you as soon as possible.

From the factory, our bumpers and grille guards are finished with a durable gloss black powder coat or a matte black finish. We do not powder coat custom colors.
The Ranch Hand Sport Series is engineered to accommodate a winch and is available in both the grille guard style and the bullnose style. The Sport Series offers a 2” receiver for use with a removable winch cradle. The 15K winch option comes standard with a ¼" formed channel bumper and holds up to a 16,500 lb Warn winch.
Ranch Hand grille guards and bumper replacements are engineered and manufactured to fit specific vehicle makes and models. For instance, the grille guard we design for Ford will only fit on a Ford, and the bumper replacement we build for Ram will only fit on a Ram. Even further, Ranch Hand grille guards and bumpers are fabricated differently depending on the model and year range of the vehicle. We update our product design when the truck manufacturers roll out new body styles. We do this so that the grille guard or bumper replacement you purchase is contoured to your exact vehicle.
Most of our rear bumpers have a 10” drop. Some of the older models have an 8” drop.
With most of our Legend Rear Bumpers, you will retain your factory receiver, with the exception of Ram trucks. You will keep your receiver with all of our Sport and Horizon Series bumpers.
Sensors are becoming more and more common on newer model vehicles. Ranch Hand is working to stay on top of the changes and build bumpers that accommodate sensors. Most of our newer year model products will accommodate factory sensors. When not in use, the holes for sensors can be plugged. See our online catalog for specific information about your vehicle. Reference S = Sensors Accommodated.
Our products will work with a suspension lift, but NOT with a body lift.
With most of our products, you will be able to keep your tow hooks and fog lights. There are a few exceptions with older year model products. See our online catalog for specific information about your vehicle. Reference TH = tow hooks and FL = fog lights.
The superior construction and materials in our products provide significant strength and safety to our customers. On average, our upright material is 25% thicker, our bumper pipe is 90% thicker, and our floor plate is 40% thicker than our competition. Our products are 100% American made and Texan strong.

Ranch Hand will honor any merchandise returned in original condition which has not been worn, installed or used. The product must be returned within 21 days or less from date of invoice. Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order. All returns must be initiated through Ranch Hand's customer service department so that a Return Goods Authorization (RGA) number can be issued.

Customer Service can be reached at 800.366.9712 and must be contacted before sending a product back. Department hours are 8 a.m. - 5 p.m. (CST). When packaging your parts for shipping, write the RGA number on the outside of the packaging in large, easily visible letters, and include a copy of the original invoice in the package. Returned goods shipped freight collect to Ranch Hand will be refused.

CONTACT US

Please make sure to check the FAQ section above for a solution to your issue before using the contact form.
1-800-366-9712
info@ranchhand.com